Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order, or try-before-you-buy. This cancellation policy explains how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency you select.
Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration.
Cancellation Terms: You can cancel your subscription anytime after the first 3 months. To cancel, your order confirmation emails include links to your order where you can manage your subscription.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, you cannot cancel, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try-before-you-buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.